How to Whitelist an Email in Outlook

Whitelisting a domain or specific email address in Outlook.com is just as easy and works by adding the address or domain in question to a group called “safe senders”.

An address that has been added to safe senders will be pushed to your inbox regardless of your spam filters. To add an address or domain to safe senders:

1. Click on “Settings”, then “View all Outlook settings”.
2. Go to “Junk email”, then choose “Safe senders and domains” or “Safe mailing lists” to select the domain or email you want to whitelist.
3. Enter the domain name or email address you wish to add to Safe senders.
4. Make sure to include the @ character for domain names in order to only whitelist emails with the exact string of characters you entered (and nothing more).

Alternatively, you can simply add an individual email address that has sent you a message to your Outlook Contacts.

Though they lead to the same result, this method is quicker and more efficient than manually entering information.

Whitelisting in Outlook mobile app

1. Open Outlook Mobile App.
2. Click on the message that you want to whitelist.
3. Click on the three dots in the top right corner.
4. Click "Move to focused inbox".
5. When the pop up screen comes up, click "Move this and all future messages".